Cancellation Policy
Day Use:
We ask for full prepayment at the time of reservation. If you need to cancel your Day Use reservation, please let us know 72 hours in advance of your arrival date, and you will receive a full refund. If we do not hear from you by that time, the reservation becomes locked-in and all amounts charged become non-refundable.
Overnight:
To cancel, please call us at (707) 462-6277, or email us at orrreservations@gmail.com.
We ask for full prepayment at the time of reservation. If you need to cancel your Day Use reservation, please let us know 72 hours in advance of your arrival date, and you will receive a full refund. If we do not hear from you by that time, the reservation becomes locked-in and all amounts charged become non-refundable.
Overnight:
- In order to confirm an Overnight reservation, the first night will be charged on a Visa or MasterCard. The remaining nights will be automatically processed on the same card 72 hours before the arrival date (or 7 days before the arrival date during most holiday periods, 14 days before for the Thanksgiving and Christmas/New Year holiday periods).
- Once the remainder is processed, the reservation becomes locked-in and all amounts charged are non-refundable. If the reservation is cancelled before the remainder is processed, a $25.00 ($50.00 during holiday periods) cancellation fee will be deducted from the refund.
To cancel, please call us at (707) 462-6277, or email us at orrreservations@gmail.com.