Cancellation Policy

Day Use:

We ask for full prepayment at the time of reservation. If you need to cancel your Day Use reservation, please let us know 72 hours in advance of your arrival date, and you will receive a full refund.

Overnight:

• In order to confirm an Overnight reservation, the first night will be charged on a Visa or MasterCard. The remaining nights will be automatically processed on the same card the preceding Tuesday (3 days from arrival).
  
• Once the remainder is processed, the reservation cannot be cancelled. If the reservation is cancelled before the remainder is processed, a $10.00 cancellation fee will be deducted from the refund.

COVID-19:
Several symptoms of COVID-19 are the following:

• Minor or Major Fever
• Cough
• Shortness of Breath
• Headaches
• Sore Throat

If you, or a family member have experienced any of these symptoms in the past 14 days before your arrival date, or if for any reason you believe that you may have contracted COVID-19, we ask that you please cancel your reservation as soon as possible. If you have to cancel for this reason, but are beyond the cancellation window, a Gift Certificate will be issued for the full amount of your reservation so that you may reschedule.

To cancel, please call us at (707) 462-6277, or email us at orrreservations@gmail.com.